Remote control not working
Try the following: Restart your computer replace the remote control Battery (CR2032) If none of the above works, please feel free to contact our support team.
I did not receive a queue ticket
Try the following: Check the paper Restart the computer Turn the printer off and on, then restart the computer again If none of the above ...
Touch screen does not react when touched
Try one of the following: Restart your computer Check the cabling and restart your computer If the screen still does not respond when you press ...
Smart TV will not connect to the network, what should I do?
Smart TV Model 1 Smart TV Model 2
How do I connect the smart TV to the queue system?
Smart TV Model 1 Smart TV Model 2
How do I get out of the queue app and how do I lock it again?
"Guided access" is the name given to the mode where only the queueing app can be accessed, so that unauthorized persons cannot use the device for other or ...
The queue ticket stand screen is black, what is wrong?
Please note that the screen may be black if the queuing system is set to have fixed opening hours. Otherwise, here's how to fix ...
The device does not connect to the network, what do I do?
Press with a small stick in the hole in the center of the white frame under the iPad display (iPad should be in kiosk mode, see Problem: iPad locked in ...
There is no text on the queue tickets, what is wrong?
The ticket roll is facing the wrong way. Only one side of the ticket roll is treated for print burning. The roll should be positioned so that the paper ...