Project description

Customer case Europcar

Europcar is the next customer to discover the benefits of the q-cloud queuing system and the development opportunities of digital queue tags and staff planning. The queuing system is adapted to Europcar's graphic profile and designed according to their specific needs and arrangements. On Smart TV behind the checkout, advertising is displayed integrated with queue information. The q-signage service is used for the advertising display.

The solution is cloud-based and operated on Microsoft Azure. q-cloud includes opportunities for digital queue tags where customers can take their smartphone cue tag to be more flexible and come when it's their turn. The system also includes the statistical service, which is highly appreciated and is increasingly used for staffing, resource planning and analysis.