Customer case Skistar
SkiStar uses q-channel's cloud-based queue system q-cloud at several facilities in Sälen, Vemdalen and Åre. Queue viewing takes place on existing digital signage screens where q-channelqueue information is integrated.
As SkiStar expands with q-channel at more facilities, there are opportunities to control customers and allocate resources in the best way and provide customers with the best service in the form of not having to queue for a long time indoors.
In the long run, SkiStar will offer customers to take a cue on the way to the ski shop/ski rental on their mobile phone. Then customers can use the time to sledding or be out in the sun instead of standing indoors in line. The system also generates statistics that are available online.