Customer case Bilmetro


The customer who comes to the service department at Bilmpro's stores that use Q-channel is met by an iPad that handles different types of queues.

The customer clicks on the car brand to which the case relates, or chooses another case spare parts or damage workshop, this to manage the queues as efficiently as possible and shorten the waiting times to the maximum for fast service. 

Q-channel queue systems are also often adapted, as in this case to the customer's interior design and design. The layout is adapted according to Bilmetro's graphic profile. 

The solution is based on standard products such as iPad for queue tag and SmartTV for queue viewing and information. The system is very easy to assemble and Bilmetro has installed the units themselves and started up the system.